Website Terms & Conditions

These terms (the “Terms”) govern your use of our website at https://nocteam.co.uk (our “site”), whether as a guest or registered user. Please read them carefully. By using our site you accept these Terms and agree to abide by them. If you do not agree, please do not use our site.

1. Information about us

Our site is owned and operated by TS NOC LTD (“NOCTeam”, “we”, “us”, “our”), registered in England and Wales under company number 15354414 (VAT number 478101295), with its registered office at 5 Brayford Square, London, England, E1 0SG.

2. These Terms cover website use only

These Terms apply to your use of our website. Our managed IT, monitoring and support services are provided under a separate written agreement (our IT Support Agreement and the associated Service Level Agreement). Nothing on this site forms part of those service contracts, nor does it constitute a binding offer or advice on which you should rely.

3. Accessing our site

Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the site without notice. We will not be liable if our site is unavailable at any time or for any period, and we may restrict access to some or all of it.

If we ever provide you with, or you choose, login credentials as part of our security procedures, you must keep them confidential and not disclose them to any third party. We may disable any credentials at any time if, in our opinion, you have failed to comply with these Terms. You are responsible for making the arrangements necessary to access our site and for ensuring that anyone accessing it through your connection is aware of and complies with these Terms.

4. Intellectual property rights

We are the owner or licensee of all intellectual property rights in our site and its content, which are protected by copyright laws and treaties worldwide. You may print or download extracts of any page for your own reference and draw them to the attention of others in your organisation, provided you do not modify them and our status as authors is acknowledged. You must not use any part of our content for commercial purposes without a licence from us. If you breach this clause, your right to use our site ends immediately and you must return or destroy any copies you have made.

5. Reliance on information posted

Content on our site is provided for general information only and is not intended to be advice on which you should rely. We disclaim all liability arising from any reliance placed on it by any visitor or anyone informed of its contents.

6. Our site changes regularly

We aim to update our site regularly and may change content at any time. If necessary, we may suspend access or close it indefinitely. Any material may be out of date at any given time, and we are under no obligation to update it.

7. Our liability

The material on our site is provided without guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group and connected third parties exclude all implied conditions, warranties and other terms, and all liability for any direct, indirect or consequential loss or damage arising from your use of, or inability to use, our site, including loss of income, business, profits, contracts, anticipated savings, data, goodwill or wasted time. We are not liable for any loss or damage caused by a denial-of-service attack, viruses or other harmful material that may affect your equipment through your use of our site.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable law. This clause does not prevent claims for loss of or damage to your tangible property, or other direct financial loss not excluded above.

8. Information about you and your visits

We process information about you in accordance with our Privacy Policy. By using our site you consent to that processing and confirm that the data you provide is accurate.

9. Contacting us through the site

When you submit an enquiry through our contact form, the information you provide is handled in line with our Privacy Policy. You confirm that the information is accurate, that you are entitled to provide it, and that you have any necessary consent where it relates to another person. You must not submit any content that is unlawful, harmful, defamatory, or that infringes the rights of others.

10. Acceptable use

You must not misuse our site by knowingly introducing viruses, trojans, worms or other malicious or technologically harmful material. You must not attempt to gain unauthorised access to our site, its server, or any connected server, computer or database, nor attack our site via a denial-of-service attack. Doing so may be a criminal offence under the Computer Misuse Act 1990; we will report any such breach to the relevant authorities and cooperate by disclosing your identity. In the event of such a breach, your right to use our site ends immediately.

11. Linking to and from our site

You may link to our home page provided you do so fairly and legally and do not damage or take advantage of our reputation, but you must not suggest any form of association or endorsement where none exists, or link from a site you do not own. We reserve the right to withdraw linking permission without notice. Where our site links to third-party sites and resources, these are provided for information only; we have no control over and accept no responsibility for their content or for any loss arising from your use of them.

12. Jurisdiction and governing law

These Terms, and any dispute or claim arising out of or in connection with them (including non-contractual disputes), are governed by the law of England and Wales. The English courts will have exclusive jurisdiction, although we retain the right to bring proceedings against you for breach of these Terms in your country of residence or any other relevant country.

13. Trademarks

www.nocteam.co.uk and ‘NOCTeam’ are trademarks of TS NOC LTD.

14. Variations

We may revise these Terms at any time by amending this page. Please check it from time to time, as any changes are binding on you. Some provisions may also be superseded by notices published elsewhere on our site.

15. Your concerns

If you have any concerns about material on our site, please contact [email protected].